Technical Product Manager I
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.
We have an exciting opportunity for a Technical Product Manager with our PayCenter team. In this role you will be vital to the success of PayCenter as you will assist with strategizing, documenting, coordinating, and managing product backlogs. You will partner with clients and other cross-functional teams within Jack Henry to define requirements and enhance product offerings. You will work in an Agile/Scrum environment, on complex payment applications. This position can work remotely from the United States.
What you’ll be responsible for:
- Assisting with designing, modifying and managing activities for PayCenter products from
- definition and planning through production and release.
- Helping to create and manage backlog requirements and delivery timelines.
- Contributing to release documentation for clients.
- Understanding customer needs to improve and develop products.
- Documenting use cases and workflows for development teams.
- Developing client documentation and training to support adoption of new product features and functionality.
- May perform other job duties as assigned.
What you’ll need to have:
- Bachelor’s degree required.
- 3-5 years of work experience as a product owner or doing business analyst work that included gathering requirements and working directly with technical teams on refinement and delivery.
- Experience documenting, defining, and developing user stories and functional specifications.
- Experience working in an agile/scrum development environment.
What would be nice for you to have:
- Domain, financial technology (FinTech), and payments industry experience.
- Experience with Azure backlogs and requirements.
- Business Process Modeling Notation using Visio.
- Awareness of business issues as they impact overall project plans.
- Client interfacing experience.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job description may be requested through the interview process at any time.