Technical Writer
Job Description
Delphix is the industry leader for DevOps test data management.
Businesses need to transform application delivery but struggle to balance speed with data security and compliance. Our DevOps Data Platform automates data security, while rapidly deploying test data to accelerate application releases. With Delphix, customers modernize applications, adopt multi-cloud, achieve CI/CD, and recover from downtime events such as ransomware up to 2x faster.
Leading companies, including Choice Hotels, Banco Carrefour, and Fannie Mae, use Delphix to accelerate digital transformation and enable zero trust data management. Visit us at www.delphix.com. Follow us on LinkedIn, Twitter, and Facebook.
Delphix is fundamentally changing the dynamics of how companies manage and consume data. Fortune 500 companies depend on the Delphix Data Platform to achieve 100x performance boost for application acceleration, 10x faster migration to the cloud and 10x increase in security of their most sensitive data. With offices around the world, Delphix is comprised of some of the brightest minds in tech, each of whom believe in the power of data to help accelerate the pace of discovery and better the way we live.
The Role
We are seeking a highly skilled and detail-oriented Technical Writer to join our team. As a Technical Writer, you will be responsible for creating and maintaining technical documentation for our products, services, and processes. Your documentation will be crucial in helping our customers, employees, and stakeholders understand complex technical information.
Responsibilities
- Research, write, edit, and proofread technical documentation, including user manuals, technical guides, release notes, and online help resources.
- Collaborate with subject matter experts (SMEs) and product developers to gather information and ensure the accuracy of technical content.
- Organize and present technical information in a clear, concise, and user-friendly manner.
- Develop and maintain a documentation style guide to ensure consistency and readability.
- Keep documentation up to date to reflect changes in products, features, or processes.
- Create and update visual aids, such as diagrams and illustrations, to enhance the understanding of complex concepts.
- Collaborate with cross-functional teams to ensure that documentation aligns with product development timelines and milestones.
- Stay current with industry trends and technologies to continuously improve the quality of technical documentation.
Qualifications
- Bachelor's degree in a relevant field (e.g., English, Technical Writing, Computer Science, Engineering) or equivalent work experience.
- Proven experience as a technical writer, preferably in enterprise software.
- Excellent writing, editing, and proofreading skills, with an eye for detail.
- Proficiency in using documentation and publishing tools (e.g., Confluence, Adobe FrameMaker, MadCap Flare, or other relevant software).
- Ability to translate complex technical information into clear and concise documentation.
- Strong project management and organizational skills to meet deadlines.
- Knowledge of content management systems (CMS) and version control systems.
- Experience with visual communication tools, such as Adobe Illustrator or Visio.
- A self-starter with strong problem-solving abilities and a commitment to delivering high-quality work.
We are strongest when we bring together a diverse set of perspectives and experiences, and strive to empower each voice to be heard and respected. Delphix is committed to hiring and supporting all teams regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, physical appearance, body size, ethnicity, nationality, race, age, religion, veteran status, or similar personal characteristics. Our focus on inclusion and diversity benefits our employees and positions Delphix to succeed as a global company.