Technical Writer
Location
Our Technical Writer will be an integral part of our UX/UI team in EMEA. This role is based remotely and can be located in either Spain, the United Kingdom or Ireland.
Who We Are
DoiT works alongside cloud-driven organizations to optimize your cloud use so you can focus on business growth and innovation. We deliver consulting, support, and training to solve cloud challenges, a FinOps-certified platform to navigate and automate spend, and access to volume pricing and billing support for a streamlined procurement process.
Our global team of cloud experts have decades of experience in the analytics, optimization, and governance of cloud architecture, as well as specializations in Kubernetes, GenAI, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, DoiT works alongside more than 3,800 customers worldwide.
The Opportunity
As Technical Writer, you will be encouraged to take a customer-centric view towards documentation; collaborating with our talented team of product managers, engineers and designers to identify documentation needs.
Exceptional written and verbal communication skills, as well as native-level proficiency in English, are essential for success in this role.
This role is ideal for someone who has an appetite to learn new challenging technical concepts and the desire to become a subject-matter expert in our product.
Responsibilities
- Become a subject matter expert in our product
- Create, update and maintain customer-facing documentation at DoiT Help Center and the Developer Hub
- Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product portfolio, identify documentation needs and opportunities from a customer-centric view
- Manage multiple documentation tasks in any given sprint
- Contribute to other technical knowledge articles at DoiT
- Participate in tooling and process improvements
Qualifications
- 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products
- Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
- Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment
- Self-organized and a self-motivated individual who is confident, thorough and tenacious
- Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
- Understanding API best practices; familiar with API specs and documentation tools
- Excellent communication skills in English, both written and verbal
Bonus Points
- Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes
- Experience and knowledge of DocOps
- A great sense of humor and enjoys having fun at work
Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.
Sounds too good to be true? Check out our Glassdoor Page.
We thought so too, but we’re here and happy we hit that ‘apply’ button.
- Unlimited Vacation
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.
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