Technical Writer with Banking Domain

Posted Jul 24

Technical Writer with Banking Domain

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team :

As part of the larger Banking Solutions Platform IT Delivery operation, our team is at the forefront of supporting FIS’ next generation Profile Core Banking Solution. We use industry-leading technologies, applications, and automation to deliver and support FIS IT technologies. 

Looking to start or grow your career at FIS? Our team is centrally placed, interfacing with a broad range of FIS teams, systems, and applications on a daily basis. Join our expanding team in meeting exciting IT opportunities and servicing a rapidly growing customer base of US and European financial institutions

What you will be doing:

  • Researches, writes, edits and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
  • Performs usability testing with clients on documentation and utilizes feedback to improve documentation and standards.
  • Composes or updates material for reports, manuals, briefs, proposals, technical and administrative publications concerned with work methods and procedures and installation, operation and maintenance software and hardware.
  • Selects appropriate media and distribution methods. Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
  • Reads previous documentation and design notes and uses computer based training, or company technical products to gather and research technical information for use in more complex documentation. Interviews programmers, engineers, developers and other technical personnel.
  • Organizes material and completes writing assignments according to set standards, e.g., order, clarity, conciseness, style and terminology.
  • May maintain records and files of work and revisions, may select photographs, drawings, sketches,

What you bring:

  • 3 to 6 experience in technical writing of software documentation, DITA and XML based authoring tools.
  • Good Experience in Banking domain
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SDLC and software development

Added bonus if you have:

  • Experience in financial services and fast paced innovation team highly desirable
  • Knowledge of financial services industry or FinTech's.
  • Knowledge of CMS

What We offer You:

  • An exciting opportunity be a part of Worlds Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain
  • A broad range of professional education and personal development possibilities FIS is your final career step!
  • A broad range of professional education and personal development opportunities
  • Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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