Training and Special Projects Specialist

Posted Dec 20

Curai Health is an AI-powered virtual clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.

Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco.

Business Operations at Curai

We seek a highly motivated and detail-oriented individual to join Business Operations as a Training and Special Projects Associate. We are searching for an exceptional candidate who can bring their expertise and skills to make a valuable contribution to our organization. The successful applicant will be expected to investigate, collect, and interpret data, utilizing various research methodologies to inform decision-making processes, support projects, and drive innovation. This role offers the opportunity to contribute to the development of our workforce and play a key role in the successful execution of strategic projects

Who You Are 

None of these individually are hard requirements, but they do describe the type of folks that we think would be most effective and happy at Curai.

• Strong organizational and project management skills

• Ability to work independently and collaboratively in a sometimes ambiguous, fast-paced, ever-changing, unstructured environment

• Analytical mindset with a keen attention to detail

• Refined communication, presentation, and public speaking skills

• Willingness to keep abreast of new techniques in corporate teaching

What You’ll Do

Special Projects

• Conduct in-depth research on specific topics or areas within operations to gather pertinent information, analyze data, and formulate insights that contribute to Curai’s objectives. 

• Work closely with the operations manager to support the planning and executing of special projects.

• Assist in project documentation, including timelines, milestones, and progress reports.

• Coordinate project-related communications and meetings.

• Collaborate with cross-functional teams to ensure project goals are met.

• Provide administrative support, including scheduling meetings, managing calendars, and handling correspondence.

• Assist in budget tracking and expense management related to training and projects.

• Compile and analyze data related to training programs and special projects.

• Prepare regular reports to track progress and identify areas for improvement.

• Provide insights and recommendations based on data analysis.

Training Program Coordination and Management

• Collaborate with department heads and managers to identify clinical and non-clinical/operational training needs and objectives.

• Develop and maintain training schedules, ensuring timely delivery of programs.

• Coordinate logistics for training sessions, including modality arrangements, materials, and technology requirements.

• Assist in creating, designing, and updating training materials, manuals, and resources.

• Evaluate the effectiveness of clinical and operational training programs and gather feedback for continuous improvement.

• Coordinate seminars, workshops, individual training sessions, etc, for the operations team and cross-functional partners in the organization.

• Prepare clinical and operational educational material such as module summaries, videos, etc.

• Support new operations team members' training during onboarding.

• Keep records of attendance and training module status of completion 

• Monitor employee participation and response to training.

• Align clinical and operational training resources across the organization to drive consistency.

What You’ll Need

• Bachelor's degree in business, healthcare, or a related field or equivalent work experience

• Exposure to and Familiarity with Learning Management Systems required

• Proficient in Google Office (esp. Slides, Doc, and Sheets) 

• Proficiency or exposure to e-learning software (TalentLMS) is an asset

• Professional experience as a trainer/educator is not required but is a plus

• Understanding and/or ability to identify effective teaching methodologies and tools

• Project management experience a plus

• A clinical background is a plus

What We Offer

• Culture: Mission-driven talent with great colleagues committed to living our values, collaborating, and driving performance

• Pay: Competitive compensation and stock

• Wellness: Unlimited PTO, flexible working hours and remote working options

• Benefits: Excellent medical, dental, vision, flex spending plans, and paid parental leave

• Financial: 401k plan with employer matching

The annual base salary range for this position is between $50,000 and $75,000. Stock grants also play a key part in any offer, they increase your overall compensation package significantly based on company success. Please note that the base salary range is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location.

Curai Health is a startup with a small, but world-class team from high-tech companies, AI researchers, practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.

At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for teammates that are mission-driven, embody our core values, and appreciate our transparent approach.