Transportation Coordinator
Who We Are
Hungryroot is the all-in-one recipe and grocery service. We're here to help people feel their best and make grocery shopping, cooking, and enjoying healthy food easier than ever. So, we're creating the first-of-its-kind food experience that puts people (and the planet) first, built for busy lives and individual needs.
We are a distributed team built on top talent from across the U.S. While we have an office in NYC, we support employees creating “offices” wherever they are. We believe in fostering team connection and collaboration across all of our “offices” - so don’t expect to be online at 6 am to make a meeting if you’re on the West coast. Expect to attend regular team building events, and to be able to work from the beach every once in a while. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.
About the Role
Hungryroot is looking for a Transportation Coordinator to join our growing Fulfillment team. Reporting to the Transportation Manager, the Transportation Coordinator will be responsible for overseeing key day-to-day transportation operations inbound to the fulfillment centers and outbound from the FCs to the final customer. A successful Transportation Coordinator will create, oversee, and audit shipments including LTL, FTL, and parcel shipments. This position will monitor the parcel network alongside the Transportation Manager and will act as liaison to the customer service team to troubleshoot delivery problems and alert customers of delays.
Responsibilities
- Inbound duties: quote, book, and track shipments.
- Outbound duties: update truck schedules, audit transportation invoices, and create BOLs.
- Secure updates on truck arrivals, book new trucks, and investigate delivery failures.
- Coordinate with customer service to resolve small issues and escalate larger issues.
- Monitor the parcel network with the Transportation Manager and send delay alerts when needed.
- On call every other weekend opposite the Transportation Manager.
- Other duties as assigned.
Requirements
- 2+ years of transportation operations experience is preferred
- 2+ years of experience with detail-oriented office work is required
- Computer literacy in Microsoft Word
- Intermediate or higher Excel functions.
- Willingness to self-learn additional programs and technical skills
Perks & Benefits
- Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
- Competitive compensation + comprehensive Medical, Dental, and Vision benefits
- Unlimited vacation policy
- Monthly Hungryroot credit
- Universal paid parental leave
- 401k
- A working environment filled with passionate, happy, smart people!
#LI-REMOTE
Hungryroot is built on the values of being proactive, positive, and transparent in all that we do. Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace.
We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability.