UK Infrastructure Manager

Posted Oct 29

Role: UK Infrastructure Manager

Location: UK (Remote with travel to London). 

Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance.

We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients.

CUBE is creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business.

Our Products:

RegPlatform is an Enterprise grade technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content.

RegAssure caters for nimble, lean financial organizations that want assured, seamless compliance without the burden of set-up costs and implementation processes. RegAssure provides fast, automated regulatory intelligence that intuitively knows your business needs and can grow with you.

Role mission:

UK Infrastructure Manager is a hands-on individual to manage our 2-3rd tier technical teams in the UK and develop the secure and compliant processes and practices with your counterpart in Melbourne, Australia to ensure 24x7 follow the sun operations and support. 

You will come from an infrastructure background and will be a manager of technical resources. You will be experienced in working with teams of developers, service managers, product owners and architects providing essential knowledge and input to design and operation of the platform and solution.

  • Manages the UK Infrastructure team, setting objectives and developing the required skills to ensure suitable support & operations for the current and future objectives of the business.
  • Develops secure, robust and compliant processes with the team for the day-to-day operations and project delivery of new systems and platforms.
  • Coordinates and provides technical expertise to deliver, operate and support the technologies, platforms and services that make up CUBE’s internal and customer facing products, within the terms of the SLA.
  • Ensures secure and compliant configurations and operational practices across the teams.
  • Provides architectural input and expertise to the engineering and product teams for the ongoing development of the product and platform.

Responsibilities:

  • Providing operational infrastructure expertise, management and assistance to our team of infrastructure engineers, DBA’s and DevOps engineers.
  • Management and development of day-to-day 2-3rd line support capability.
  • Develop service and operational competence and standards around our public (Azure/GCP), private cloud services and our BAU systems.
  • Key member of the InfoSec group ensuring security, compliance, redundancy and resilience is incorporated into all projects and changes.
  • Manage IT datacenter, hardware, software and services suppliers.
  • Service owner for infrastructure and responsible for change , incident and configuration management.
  • Ensure delivery of 99.999% uptime environment in line with tight SLA’s.
  • Identify and manage infrastructure projects and technical PM’s and complete changes to minimize risk and provide an optimized, resilient and secure network environment.
  • Managing the design, deployment of new solutions, equipment and services to support staff and product.
  • Researching, designing and applying best practices, technologies and approaches to manage capacity, growth, automation, security and compliance.
  • Working with other technical teams such as Data Intelligence and Engineering to identify changing infrastructure and support requirements.
  • Managing the standards technical documentation for configuration management and knowledge sharing.
  • Owner of infrastructure project portfolio.

What we’re looking for:

  • Strong team management skills to include mentoring, objective setting and skills development to support the growing business.
  • Qualifications or certifications in relevant infrastructure/management area’s such as security, networking, VMWare, cloud etc.
  • Working knowledge of ITIL and ISO aligned processes (Incident, Problem, Change, Release, Security) with experience of frameworks such as NIST, CIS, CSA, SOC, ISO.
  • Strong technical knowledge of networking, infrastructure and virtualization technologies in our stack (VMware/Windows Server/SAN’s/SQL/VEEAM/Linux).
  • Working knowledge of IaC and automation principles and technologies for configuration management, monitoring and infrastructure automation.
  • Firm understanding of the design and implementation of Network Security Standards and controls in both on-prem and cloud environments.
  • Demonstrable knowledge of TCP/IP network configuration, best practices and security - routing, firewalls, VLANs, VDOMS, tiered architectures, etc.
  • Support, management and configuration of Windows and Linux Server’s in various roles and functions (IIS, AD, DNS, FSRM, SQL).
  • 5+ years Change Management, Security Management and Project Delivery in a software focused organization.

Why Us?

🌍 Globally, we are one of a kind!

CUBE is a well-established player in Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC). We cover over 5,000 issuing bodies in 712 jurisdictions across 180 countries. Substantially more than our closest competitors.

🗽 Freedom, flexibility & progression.

We are the market leader within Regtech, and yet we are constantly evolving and you will have a significant influence over how we develop moving forwards. We will help you realise your full potential and grow into leadership positions across CUBE.

🗣️Internationally collaborative culture

CUBE has more than 300 CUBERs across 11 locations in Europe, the Americas and APAC and we are united by our strong team-oriented culture. You will have the opportunity to work with likeminded colleagues from all over the world, gaining exposure to different cultures and business practices.

🌱 Innovative & meaningful work

We are always exploring new technologies and innovations that can help clients solve complex problems. If you’re someone seeking the opportunity to work with cutting edge technology and work on challenging projects that have a real impact then we want to hear from you!

💻 Work life balance

CUBE is a remote first business, you'll be able to design your home office and choose your own work equipment. Unable to work from home one week, or desperate for in-person interaction with colleagues? No problem—book a room in a coworking space or join one of our department monthly team meets (they’re happening all the time!).

🤝 Diversity, Equity and Inclusion: 

We believe in equal opportunities and encourage applicants to apply to our open roles regardless of gender, marital status, race, nationality, ethnicity, religion, neurodiversity, sexual orientation and/or age and are committed to providing a working environment where everyone is supported to be their authentic best selves. 

At CUBE we do our best to implement inclusive hiring processes to build a culture where we value diversity. We are a values driven company who care about growth and learning, therefore recognise we still have long way to go from where we want to be in regards to DE&I.

As part of the application, we ask for personal data for our internal diversity and inclusion bench-marking, so that we can tailor our DE&I strategies and identify opportunities to improve as a business.