UX Designer
UX Designer, Remote – RCGTH (Retail, Consumer Goods, Travel & Hospitality) Vertical
Cognizant Digital Experience
Who we are:
It takes a lot to succeed in today’s fast-paced market, and Cognizant Digital Experience has become a leader in the industry. We love big ideas and even bigger ambitions. We stand out because we put human experiences at the core.
We help clients engage customers by envisioning and building innovative products and services. But we don’t stop there. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both inspiration and a plan.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you.
Who you are:
Your professional journey has brought you to this moment.
As the UX Designer, you bridge the customer experience to the business.?UX designers build useful products that improve people’s lives. They create the interactions between humans and digital experiences.?For them the user always comes first.?Through research and co-creative design workshops, they identify?pain?points,?unmet needs, and areas of opportunity that?lead to ideas, concepts and prototypes.
You’ve been called an information architect and designer, but you’re also an anthropologist and psychologist. You observe user behavior, listen to what users’ say, empathize with their joy and pain that you translate into relevant, interactive experiences tailored to the context.
You manage user experience design pre-sales activities from design thinking innovation workshops to prototype development. That voice in the room is your voice, leading the user experience conversation with clients — inspiring their thinking and architecting concepts to help land the next big deal.
What your day-to-day will look like:
- Act as a go-to human-centered design expert in the RCGTH (Retail, Consumer Goods, Travel & Hospitality) Vertical
- Be the voice in the room to evangelize HCD with internal and external stakeholders
- Contribute to the BD effort, supporting RFP and pitch creation across DX opportunities within the RCGTH vertical
- Provide ideas and feedback to fuel DX opportunities with clients in the RCGTH vertical
- Organize diverse data sets and varied content types into innovative ideas and design concepts that are intuitive and easy for users to understand
- Present design mock-ups/prototypes and ideas to internal teams and client stakeholders in pre-sales efforts
- Design and facilitate successful presentations and workshops for senior executive level clients
- Work effectively in a fast-paced environment juggling multiple BD efforts
- Contribute to pre-sales, scoping, client reviews and negotiations
What you’ll need:
- 5+?years of Interaction design experience or related design?discipline
- A college degree in UX Design, or related field of study
- Proven client-facing role experience
- Strong information architecture experience
- Experience working with large teams within an agile workflow
- Current with user experience design patterns, trends, and best practices
- Strong written and verbal communication skills?
- Well-versed in web accessibility guidelines and compliance?
- Proficiency with modern prototyping tools such as Adobe XD, Sketch, and Figma (or equivalent)
- Strong client leadership and facilitation skills with the ability to command and guide a room
- Industry experience in Retail, Consumer Goods, or Travel & Hospitality
- Design thinking and diverse strategic/experience design skill set, with a focus on digital experiences
- Proficient in personas, design principles, user journeys, service blueprints, and marketing strategy
- Experience in ideation activities including opportunity identification and analysis, segmentation, and product and business model definition
- Note: Currently travel is not a requirement; would expect up to 25% as business requirements change
Application Requirements
- A stellar portfolio that demonstrates your mastery of interaction design. Samples should include well-written descriptions of your journey from problem solving to solution.
What’s in it for you?
- Multidisciplinary learning across backgrounds, approaches, methods, and industry expertise
- Be a part of and play a critical role in shaping a niche and nimble culture within a global firm
- Access to global scale, from the types of projects you work on to resources you collaborate with and lean on
- Experience with a broad range of challenges in experience design
- A competitive salary and benefits package
- A workplace that prioritizes wellness and working flexibly to ensure you get the balance you need to meet the demands of your personal and professional life
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Feb 15 2023
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.