UX Designer

Posted Feb 23

Full Job Description

Company Description

Merkle is a technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We are champions for meaningful progress, and we aim to be a force for good—for our people, our clients, the industry, and our society. We keep our people at the center, creating space for growth, understanding, and learning so they can grow. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building this culture within our teams makes us better collaborators and our clients, driving better outcomes for all. Merkle is an agency of dentsu.

Job Description

Our product teams at Merkle are passionate about building products that directly affect people's lives. As a UX Designer, you will work with both the design team and our development teams to produce engaging, intuitive, enjoyable user experiences for end-users. Reporting to the Group Creative Director, you participate in product discovery and delivery. You work with our clients to understand their needs and with end-users to understand their goals. Working with the Product Owners, you help develop a product vision. You create product solutions and present them to the design team, the development team, end-users, and partners, to collect feedback and iterate toward the best solution. You establish patterns and create familiar experiences that reduce the end-user's cognitive load.

Responsibilities:

  • Create usable design concepts, interaction, visual design artifacts, and accessibility standards.
  • Sketch and develop prototypes for interface designs
  • Ensure that delivered designs are consistent with appropriate design systems and contribute to design systems' continued enhancement and growth.
  • Build design work within sprints, collaborating with Product Management, UX, and development partners.
  • Integrate vendor/third-party applications and propriety, "in-house" products into a holistic user experience.
  • Support and collaborate with various UX disciplines across divisions to deliver high-quality user experiences and achieve strategic and UX goals.

Qualifications

  • Bachelor's degree in Design, Human-Computer Interaction, or equivalent practical experience.
  • 3+ years of industry experience in a well-established design/creative role with agency experience.
  • Experience in interaction design (.com, cross-channel marketing, test and learn), information architecture, and user-centered design across channels, devices, and media, coupled with the ability to balance and translate business and user needs into opportunities shown through concepts.
  • Knowledge of marketing and design systems, and experiences, with conceptual and design abilities.
  • Be well-versed in user-centered design methods and techniques.
  • Expert in design and prototyping tools - Figma, XD, Sketch, InVision, Illustrator, and Photoshop.

Additional Information

The anticipated salary range for this position is $ 68,000 - $ 106,000. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

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About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruitingops@dentsu.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.