UX Writer
About AllTrails
AllTrails is the most trusted and used outdoor platform in the world. We help people explore nature with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners worldwide. AllTrails is frequently ranked as a top-5 Health and Fitness app and has over a million 5-star app reviews.
Every day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation for the outdoors. Join us!
What You’ll Be Doing:
- Work closely with product, design, engineering, and localization teams to solve user and business needs
- Provide clear, concise, functional, and on-brand product messaging that enriches the end-to-end experience, including microcopy, onboarding, information architecture, feature naming, and more
- Test and iterate on language and positioning approaches
- Manage projects independently, presenting work to senior leadership and keeping stakeholders in the loop throughout
- Support the Senior Content Design Manager in establishing and evolving our UX writing processes, patterns, guidelines, and documentation
- Work quickly and effectively across multiple projects at once
Requirements:
- 3+ years of experience working on product copy
- Portfolio of real-world examples — and the ability to articulate your approach, challenges, and learnings
- A desire to shape processes and create clarity from ambiguity
- Ability to collaborate cross-functionally and manage stakeholders to reach final solutions that meet both user and business needs
- Proficiency working in Figma
- Self-motivation and effective time management
- Humility, empathy, and open-minded curiosity
- Reliable internet connection and computer hardware that meets the company’s IT security standards - (the company will require you to install a read-only OSQuery to ensure hard-drive encryption and antivirus software are enabled before accessing our network, compatible with MacOS 11 or Windows 10 + 64-bit or higher only)
Bonus Points:
- Experience with content research and testing methods
- Experience writing for global audiences with a localization-conscious approach
- Knowledge of accessibility, inclusion, and/or trauma-informed design best practices
$80 - $110 an hour
A successful candidate’s compensation will be determined based on various factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case.
Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.