UX Writer
We’re growing! Don't miss the opportunity to be part of our global team as our UX Writer.
About us:
At iVisa we believe that traveling should be simple. That’s why over 1.1 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!
The UX Writer will have an important role at iVisa because will plan and write clear, concise, and on-brand copy with the aim of improving the user interface experience and also optimize our content interactions on our website and mobile application.
Why iVisa?
- Collaborative, friendly, and diverse culture. We have a dynamic and international environment, with flat hierarchies and super cool coworkers.
- Rest and Relaxation. PTO for everyone and Unlimited PTO to managers and above.
- Work from anywhere: remote-first company but we also have the opportunity to meet each other every Q.
- Mental wellness sessions (with a certified psychologist).
- Training Allowance. An excellent learning platform to encourage your professional development.
- Extended Family Leave policy: all birthing parents, non-birthing parents, and adopting parents are eligible.
- Run in a highly tech-minded company with top of line tools and make a real impact.
- Join us in our commitment to the planet and sustainability. For every iViser, we plant one tree, enabling you to be part of our environmental initiatives.
As a UX Writer, you’ll be responsible for:
- Creating intuitive copy that helps users navigate with ease through our digital products, including application forms, definitions, buttons, labels, chatbots, and error messages.
- Becoming an expert on our digital products, distilling complex ideas and technical information down into language that’s approachable by users.
- Asking the right questions of product owners (launches team) to clarify processes and communicate them back to users in a language they understand.
- Collaborate with designers, data owners, product managers, and senior leaders to produce meaningful and effective content.
- Be the point of contact for any inconsistencies or improvement ideas for copy.
- Defend your content decisions with executives and can negotiate edits with diplomacy and an open mind.
- Ensuring consistency and coherence across surfaces and in alignment with iVisa's voice and tone guidelines.
- Work on individual assignments and support the execution of team projects to meet department OKRs.
What will make us CHOOSE YOU?
- 5 or 6 years of UX writing and content strategy experience with digital solutions and brands.
- Excellent written and verbal communication skills.
- Experience working on digital products, specifically websites, mobile apps, and cloud-based solutions.
- Experience writing content for multiple channels, including landing pages, emails, SMS, push notifications, and short articles.
- Familiarity with design and rapid prototyping tools: Figma, and Adobe Creative Cloud apps.
- Experience with maintaining an online documentation repository using either a content management system (Confluence).
iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.