UX/CX Copywriter
Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.
Lime is the world’s largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. As we tackle this ambition, we are seeking a UX/CX copywriter who will write, create, and update content across both our UX and our customer service channels. Our goal is that these channels are anything but boring, and instead are engaging, informative and - dare we say - inspirational.
If you’re a writer who’s creative, can get to the point, and bring brand voice into any channel, we want to speak to you!
This is a 6-month contract position reporting into the Director of Brand Marketing.
To help get a feel for your working style, please provide a link to relevant UX and CX writing samples or attach them alongside your resume
What you'll do:
- Ensure the brand voice is clear, consistent and engaging across every channel
- Work with the creative and marketing teams to develop show-not-tell content to be used across channels, including social media, app, email marketing, customer service
- Prioritize and analyze web traffic data to identify sub domain pages and help.li.me that need revisions/updates
- Provide compelling, on-brand and informative content for UX and CX, including in-app experience, hubspot macros, chatbot and voice scripts
- Collaborate with research team to develop concept app experiences for product research and tests
About you:
- 1-2 years of experience in copywriting and content development for a consumer brand, specifically in roles for UX/app design and/or customer service
- You’re constantly working on your copywriting craft – you’re meticulous about word choice and fanatical about details & brand voice. You’re also a rockstar copy editor too.
- Master of multiple writing styles, with a portfolio of examples that demonstrate flex into brand storytelling as well as more straightforward, informational or transactional copy
- Highly organized with a demonstrated ability to prioritize and meet deadlines
- You’re both data and results driven – using data to both guide project plans & strategy while also relying on data to track measurable results
- Collaborative, creative and detail-oriented
- Proven ability to work autonomously and with tremendous care, no matter the task, with a get-it-done attitude
- High-energy, confident, driven and able to adapt quickly in a fast-paced environment
$69,000 - $100,000 a year
Benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's skills, experience and other qualifications as well as the candidate's location of residence.
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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.