UX/UI Designer

Posted Feb 20

Position overview: We are looking for an experienced UX/UI Designer with 4 to 6 years of proven expertise in creating intuitive and visually appealing user interfaces. The ideal candidate will be passionate about creating user-focused and visually engaging digital experiences for our products, as well as be experienced with product management practices. In this position you will have a dual role, primarily creating UI designs for our product suite and working with our Product team to deliver features from our product roadmap, in a fast-paced growth environment.

Responsibilities:

  1. User Research and Analysis:
  2. Conduct user research to understand user behaviors, needs, and pain points
  3. Plan and conduct usability testing sessions to gather feedback and validate design decisions
  4. Interaction and Visual Design:
  5. Create wireframes, prototypes, and user flows to communicate design concepts
  6. Develop and refine how information is presented (Information Architecture) in our products, ensuring logical and efficient user flows
  7. Develop User-focused designs that align with brand guidelines
  8. Ensure a common design language within and across our products
  9. Collaboration:
  10. Present and advocate for your designs to internal teams and key stakeholders
  11. Work closely with developers, product managers and other stakeholders to ensure seamless integration of design solutions
  12. Product Planning & Delivery:
  13. Develop requirements utilizing insights gained from customer and stakeholder discovery
  14. Collaborate with the engineering team during the development process to ensure alignment with product requirements

Qualifications:

  • 4 to 6 years of professional experience in UX/UI design, with a strong portfolio showcasing relevant work
  • 1 to 2 years of experience as a Product manager or Product owner (preferred)
  • Proficiency in design tools; preferred use of Figma
  • Knowledge of front-end development technologies (HTML, CSS, etc.) (preferred)

Applicant Instructions:

All applicants are asked to submit a cover letter alongside their resume that contains the following details:

  1. Include a link to a portfolio of past UX/UI designs.
  2. Provide a link to the design scenario described below.
  3. Mention the Drips core value (available on our website) you embody the most.
  4. Include your salary requirements or range.

Design scenario:

Scenario:

Our fictional startup is developing a music listening mobile app. The current sign-up flow has received complaints about it being confusing and time-consuming with a 35% abandon rate. Your task is to redesign the sign-up flow to make it more user-friendly and efficient. Note: for this exercise we want to see how you think through user flows, not necessarily how beautiful your designs are

Requirements:

  • Using a design tool of your choice, create designs for a revised sign-up process
  • Annotate in the designs how user pain points are addressed
  • Annotate in the designs the user flow and any major steps and user decision points
  • Annotate in the design any assumptions you’ve made with respect to information architecture and user flow

Current Sign-Up Flow:

  1. Welcome Screen:
  2. User sees the app's welcome screen with a 'Sign Up' button.
  3. Account Information:
  4. User is required to enter their email, create a password, and input additional personal information (name, date of birth, city/state of residence).
  5. Verification:
  6. An email verification link is sent to the user's provided email address. User needs to click the link to verify their email.
  7. Once email is verified, user uses an authenticator application for identity verification
  8. Profile Setup:
  9. After email verification and authenticator app setup, users are redirected to a profile setup page where they must add a profile picture, bio, music preferences and other details.
  10. Preferences:
  11. Users are prompted to set preferences related to app notifications, account settings, and music preferences.
  12. Terms and Conditions (our fictional lawyers require this):
  13. Users must accept the terms and conditions before proceeding.
  14. Completion:
  15. After completing all the above steps, users are finally registered and directed to the app's main screen.

Pain Points:

  1. Sign-up options
  2. Users want a simpler option for sign-up
  3. Identity Verification
  4. Some users don’t have an authenticator app
  5. Excessive Information Input
  6. User feel that too many personal details are requested
  7. Long process
  8. Too many mandatory steps to sign-up