VP of Business Transformation

Posted Feb 14

Why you should join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 800+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

As the VP of Business Transformation, you will provide thought leadership and lead cross-functional programs that will allow dLocal to continue growing with no blockers. You will implement end-to-end process/technology/people improvements that will drive benefits and speed at scale. In this role, you will play a key role in driving the organization towards a culture of operational excellence and efficiency, while maintaining our merchant-centric approach. Change management will be required to ensure quick results and productivity gains.  

What will I be doing?

  1. Operational excellence
  2. Collaborate with the ~40 department heads to develop and bring to reality roadmaps of operational improvements focused on scalability and productivity. Work alongside business leaders to help determine which initiatives should be undertaken - why, when, how
  3. Work with Department Heads to ensure initiatives remain on track: proactively identifying all obstacles and risks, supporting owners to overcome challenges, and ensuring initiatives are resourced appropriately in collaboration with leadership
  4. Track and quantify operational excellence gains. Report progress to the C-level
  5. Build a culture of operational excellence and continuous improvement
  6. Own and lead complex, cross-functional projects
  7. Gain trust and influence others through strong communication and a hands-on approach
  8. Support the organization in prioritizing projects and assigning resources
  9. Strategic priorities
  10. Support C-level on the execution of strategic priorities
  11. Provide ad-hoc support on projects small to large – Act as a thought leader, helping navigate challenging problems and identifying solutions
  12. Act as an owner of strategic company-wide projects that will have a long-lasting impact and require cross-functional coordination
  13. Conduct cross-functional working sessions to generate insights, create alignment, and drive next steps
  14. Support Leadership to accelerate their work including:
  15. Facilitating workshops
  16. Building business cases
  17. Conducting research
  18. Analyzing data
  19. Developing content/presentations
  20. Data & Analytics
  21. Lead efforts to partner with the leadership team and stakeholders to define and deploy key performance indicators to monitor past, current, and future performance
  22. Conduct data analysis to develop data insights and enable decision-making
  23. Set the cadence of leadership team interactions, and coordinate meeting structure and data

What skills do I need?

  • Demonstrated experience in implementations and transformations
  • Prior experience in business process improvement and tool implementations
  • Experience in Technology companies
  • Experience in managing a lean team, where a hands-on approach is required
  • Ability to work well in a fast-paced changing environment
  • Negotiation, mediation, and conflict management skills
  • Proven success working with all levels of management
  • Change management experience
  • Strong business acumen, critical thinking, and decision-making abilities.  
  • Advanced analytical capabilities and aptitude to distill insight, translating complex concepts into clear and understandable communications
  • Strong communication and presentation skills in English

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!