VP, Security

Posted Jul 5

Loyal is an organization centered on experience and building a platform that allows consumers to make meaningful decisions when it comes to healthcare. We deeply understand providers, locations, services, appointments, business rules, and moreover, we understand patients -- who they are, the preferred method of communication, upcoming appointments, lapsed appointments, outstanding bills, health risks, and more. With this intelligence, our platform fuels highly relevant and personalized experiences across all mediums (website, email, voice…) allowing patients to get healthy, stay healthy, and have a better relationship with the health care provider.

**This is a remote role**

Summary

As the Vice President of Security, you will be responsible for leading and managing the Security and IT teams within our high growth technology organization. Your primary objective will be to develop and implement comprehensive security programs and strategies that protect our company's assets, ensure compliance with regulatory requirements, and safeguard our customers' data. This is a senior leadership role that requires a strong background in security, exceptional managerial skills, and the ability to drive cross-functional collaboration. You will be reporting to the Chief Product Officer.

Key Responsibilities:

1- Leadership and Team Management:

  • Provide strategic direction and guidance to the Security and IT teams, fostering a culture of excellence, collaboration, and continuous improvement.
  • Recruit, develop, and mentor top talent within the security and IT departments, ensuring the growth and professional development of team members.
  • Establish performance objectives, conduct regular performance evaluations, and provide constructive feedback to team members.

2- Security Program Development:

  • Develop and execute a comprehensive security strategy that aligns with the company's healthcare goals and objectives
  • Implement and maintain security policies, standards, and procedures to protect the confidentiality, integrity, and availability of company data and systems.
  • Identify and prioritize potential security risks, vulnerabilities, and threats, and develop appropriate mitigation strategies.
  • Build security best practices that secure PHI, PII and other sensitive information even with a complex technology stack and ML-enabled programs

3- Information Security and Application Security:

  • Oversee the information security function, including risk assessments, incident response planning, and security awareness training programs.
  • Collaborate with cross-functional teams to integrate security best practices into the software development lifecycle, ensuring the security of applications and systems.

4- Compliance and Regulatory Requirements:

  • Stay abreast of the latest industry trends, emerging technologies, and regulatory requirements related to security.
  • Ensure compliance with relevant security regulations, such as GDPR, HIPAA, SOC2 Type II, and industry-specific security standards.

5- Security Incident Management:

  • Develop and implement an effective incident response plan to address and mitigate security incidents.
  • Coordinate and collaborate with internal stakeholders, legal teams, and external parties to investigate security incidents and ensure appropriate remediation.

Qualifications

  • A minimum of 10 years of experience in a security role, preferably in a leadership or managerial capacity.
  • In-depth knowledge of security principles, best practices, and industry standards.
  • Strong understanding of information security, application security, and related technologies.
  • Proven track record in developing and implementing security programs and strategies.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to collaborate effectively with cross-functional teams and senior management.
  • Relevant security certifications (e.g., CISSP, CISM) are highly desirable.
#LI-REMOTE

We know that potential candidates are often less likely to apply to a position if they don’t match 100% of the job qualifications. Don’t let that be why you miss out on this opportunity! We encourage you to apply if you can demonstrate many of these skills and competencies. 

Loyal to our employees

We are a remote-friendly company! We encourage you to apply from anywhere in the United States. We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need (including a little fun). Here is what we offer full-time employees:

  • Flexible paid time off, sick and personal days
  • At least one holiday per month (sometimes, more!)
  • Full health, dental, and vision insurance - Loyal pays the premium for all employees!
  • One Time Home Office Setup Stipend For Remote & Hybrid Roles
  • Monthly Internet Stipend for Remote & Hybrid Roles
  • Long term & short term disability 
  • 401[k] plan
  • 16 Weeks Paid Parental Leave
  • 2 Volunteer days per year
  • Matching Gift Program
  • Participation Grant Program
  • Annual Travel/Team Events up to twice per year (post-COVID)

Our Commitment

We believe that the key to Loyal's success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

Loyal is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Further, consistent with applicable federal and state law, Loyal provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Loyal’s policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require a reasonable accommodation in connection with the application process, please contact the Talent Acquisition Department at talentacquisition@loyalhealth.com.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

COVID-19 Vaccinations

Candidates who will be attending in-person conferences, visiting hospitals, and/or visiting or traveling to a third party location who may have their own specific requirements in place may be required to show proof of being fully vaccinated against COVID-19 before attending. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. If you require a reasonable accommodation, please contact the People Department at people@loyalhealth.com.